Tasks and Responsibilities:

• Responsible for following up offers, processing orders and communicating with our customers and all relevant stakeholders
• Independent order processing of delivery schedules and individual orders in accordance with SOA guidelines (on the SAP R/3 systems)
• Consignment stock processing with stock management, stock control and inventory taking for the lamps and LED sector
• Application of national and international tax legislation (VAT guidelines) in the context of export processing
• Ensuring delivery service through contact with internal logistics centers and monitoring of delivery reliability
• Processing of complaints of a commercial and technical nature, as well as the supplier reliability
• Creation and maintenance of master data and electronic data processing of all customer-specific reports

Qualifications

• Business education or comparable qualification
• Work experience with additional specialist qualifications (e.g. sales and negotiation skills) required
• Very good knowledge of MS-Office and SAP
• Independence and ability to work on your own initiative, as well as good interpersonal skills in dealing with customers
• Extensive product and technical knowledge, as well as process and logistics knowledge to support the customers is required
• Very good written and spoken English, German is an advantage