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Customer Quality Engineer (d/m/f) - LED Chips

Job Title
Customer Quality Engineer (d/m/f) - LED Chips
Job ID
27703057
Location
Regensburg, Bavaria, GERMANY,  BY 93047
Other Location
Description
Our multinational client, a leader in the manufacture of optoelectronic components, is in search of experts for their headquarters in Germany, specifically:
Customer Quality Engineer – LED Chips - Opto-semiconductors (d/m/f)

Tasks and Responsibilities:

  • Customer communication for all quality related topics, especially related  to customer specific projects for innovative consumer applications
  • Voice of the Customer in the internal project teams for all quality topics
  • Coordination of failure analyis requests, root cause analysis and 8D report creation related to customer complaints within the applicable quality standards and agreements with customer, together with our production locations in Germany and Malaysia
  • Leading change management discussions with the customer, in close alignment with internal stakeholders
  • Creation of risk assessments, qualification reports and other quality documents
  • External and internal discussion on customer specific quality requirements and driving the implementation of accepted requirements
  • Organization & support of customer audits
  • Build and maintain good working relationship with customers

Qualifications

  • Master’s Degree in material science, physics or chemistry, PhD would be an advantage
  • Strong (>3 yrs) experience in semiconductor industry and/or in the field of Quality / Reliability Engineering
  • Knowledge in optical semiconductors, ideally LED-chips
  • Time flexibility to join calls with customers and internal colleagues in different time zones (North America, Asia), international communication skills
  • Practical know-how of quality tools (e.g. FMEA and 8D reporting)
  • Excellent communication skills (motivating teams, presenting to customers and internal management/stakeholders)
  • Strong soft skills (self-driven, proactive, taking initiative, team player, ensures accountability)
  • Good analytical problem solving skills (like data analysis and interpretation, 8D process)
  • High level of self-organization, shows process-oriented way of working, has strong planning- and task management skills
  • Strong Fluent English (spoken and written), additional languages (e.g. German) are beneficial
  • Willingness to travel (ca. 20%)
Required Skills

University degree in materials science, physics or comparable
3+ yrs exp in Quality/Reliability Engg
FMEA / 8D
Opto-semiconductors / LED chips
English fluency
Ability to travel globally
Optional Skills

German language skills
Openings
1

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